Automated Voice Mail Services - Apartment Complex Applications
Choosing a telephone answering service for after hours emergencies
could be one of the most important decisions apartment complex managers
and property management companies can make. The answering service
you select must handle tenant issues swiftly, appropriately, courteously, and professionally.
A lessee represents thousands of dollars of revenue per year. If rentable unit is
left empty due to poor customer service issues, the losses could be astronomical.
With an assortment of options available for companies to handle after hours emergencies
and customer service issues, the solutions available can be confusing and time consuming.
To narrow the choices, there are 2 basic service options your company can choose
from to provide them with afterhours and emergency services.
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1- A fully automated solution that would be a
menu driven voice mail system
with features including transfer to
voice mail, page the on-call
maintenance people, or dial an escalation list of people.
2- Our partially automated service with
live answering service option.
The first is a fully automated solution. In plain English, a voice mail menu driven
system with options and capabilities of paging an
on-call maintenance person,
security people, and anybody else you would like.
The second option is a partially automated solution with a
telephone answering
service to assist callers if necessary.
This is another
voice mail menu driven option that provides a
live operator should the caller want to speak with a person immediately.
This provides a combination of good customer service, while keeping costs associated
with the
telephone answering service or
call center
at minimal levels.
See our Demos Below
Lexitel Communications has been providing quality service to businesses like yours
since 1983.
Call us today to see how our Apartment Complex Applications can help you 877.248.0086
