Automated Voice Mail Services - Personalized Voice Mail Services
Voice mailbox systems with your personalized company greeting may be designed
for any application. Systems could include menu selections (i.e.-press 1 for sales,
press 2 for customer service, etc.), dialogue boxes,
which give out information,
and/ or voice mailboxes that will take messages. Because of our open architecture design, fax mail, or
fax on demand may be added to any system. Voice mailbox options
include the ability to use a mailing list, where all callers will receive a single
message simultaneously.
With forwarding capability, users can forward a message
to another voice mailbox.
PERSONALIZED VOICE MAIL APPLICATIONS
Personalized voice mailboxes are for individual or company use. Standard single
user systems include a voice mailbox with a 1 1/2 minute outgoing greeting. Callers
will be able to leave a message of the same length of time. Unlimited greetings
and message time systems are also available. Other options include the addition
of a fax telephone number that will allow the user to receive faxes along with their voice messages. Faxes can be picked up by any fax machine worldwide. Voice mail notification
and delivery is available for either system above, by pager or telephone
notification. This system will work with call forwarding, busy transfer, or no answer
transfer services. Local and 800 telephone numbers are also available.
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BLENDED VOICE MAIL WITH LIVE OPERATORS
All stand alone and multiple
voice mail box menu systems can be integrated with Lexitel's
live operator receptionist service. Our voice mail divert option will
allow callers to hear a prerecorded message before being routed to a
live operator.
Automating certain services will reduce the need for
operator-assisted calls, which
saves time and money. Integrating voice mail technology and receptionist assisted
technology further provides personalized attention to your callers. Multiple
voice mail boxes can be provided as extensions for office staff, allowing privacy for each
individual.
A
live
operator receptionist is also always available to take emergency
calls and messages, with this program. Customized message templates are available
and can be personalized with day and night recordings, so your office can record
appropriate greetings allowing your callers to know when you are closed, gone to lunch, and gone for the day. Our system also has Caller ID. When this
feature is enabled, we can identify the caller even if they hang up without leaving a message.
Basic Voice Mail Features:
- E-mail Delivery of Voice Mail Messages
- Message Delivery to Cell or Alternate Phones
- Message Waiting Notification by Phone
- Message Waiting Notification by E-mail
- Message Waiting Notification by Pager
- Different Greeting Morning, Noon, and
Night
More than 7 days storage
Up to 120 ports of simultaneous access (All systems)
Numeric paging upon receipt of voice mail
E-mail notification upon receipt of voice mail, with option to attach message
Announce time and date and Caller ID of message
View Caller ID and Caller Name of message
Configurable message length limit mailbox by mailbox
Configurable permission to allow E-mail notification at each voice mail box
Stand-alone voice mail boxes (not necessary to be tied to an extension)
Number of voice mail boxes limited only by extension numbering (3 digits) and
disk space Voice Mail Keypad and CTI Options:
Play message
Next message
Previous message
Erase message
Record New Greeting (Normal and Alternate)
Select normal or alternate greeting
Play normal or alternate greeting
Erase Numeric Pager number
Announce time and date of message
Announce caller ID of message
Copy (forward) message to another mailbox
Record/append to message to copy
Save message to local disk
Exit voice mail
Lexitel Communications has been proving quality service to businesses like yours
since 1983.
Call us today to see how our Personalized Voice Mail Services can help you 877.248.0086
