Call Center Services - Call Transfer Telephone Receptionist Services
Finally, you will have complete control of who can reach you and when they can reach you, by using our call transfer and receptionist service. Create your own keypad of menu systems with a live receptionist service
option that will give your callers the ability to reach specific employees, hear pre-recorded messages of business hours or location, send a fax, or speak to the
remote receptionist for immediate attention. This is an invaluable service that will help reduce company overhead and service you clients faster and more efficiently.
Our call screening option will allow callers to route themselves to a selected information announcement, leave a message for someone in their
personal voice mail system, or be routed to an operator for a personal touch. Call screening services will reduce the need for operator-assisted calls, which saves our clients' money over other answering services.
The idea is to only pass the calls on to you that will ring your cash register.
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Once the caller is connected to the
live operator receptionist,
the call can either be patched to you immediately or a message can be taken. Before the call is patched the operator will confirm if you want to take the call or not.
This service is available with the
follow me feature that will try several phone numbers and locations through a dial string, until you are located. The
follow me feature replaces expensive in-house auto attendant phone systems, but still provides the quality and professional image without complex set-ups or exorbitant costs.
Reducing the number of calls that our answering service handles reduces the amount our clients will be charged.
By using our
call screening and
follow me services
in conjunction you can drastically reduce the amount you will be charged on a monthly basis. You only pay us for the time that we work on your account.
Lexitel Communications has been proving quality service to businesses like
yours since 1983.
Call us today to see how our Call Transfer Telephone Receptionist Services can help you 877.248.0086
