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| Call Center Services |
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CATALOG ORDER
ENTRY SERVICES |
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By following customized scripts our operators will take your orders and provide
callers detailed information for up sell and cross sell opportunities.
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We offer direct
response to catalog, website, magazine, TV and all other forms of advertisement
mediums. 800 numbers are available from Lexitel, and your calls will be processed
in the most efficient and cost effective manner possible. Orders may be processed
by credit card or check by phone.
Call data can be provided to you in any format. Orders can be taken through our
system or directly on your website. Our service may be customized to include
voicemail capture of caller information, in addition to full operator support. This
combined integration will allow your company to benefit from the savings. Please
call us for more details.
All orders we receive will be paid for prior to shipment. By utilizing ICVerify and your
merchant account, we will process and approve your customer's orders for you with a
major credit card. Payment will be processed daily with payments being made directly to
your bank account.
We can also process payments via your website. Either way, this prevents orders being
shipped without payment, helps eliminate credit card fraud, and reduces processing costs
by confirming customer's address in advance.
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