Medical VIP Answering Services - Medical Voice Mail System
Medical V.I.P. Answering Service has been answering phones and
providing call center
services for thousands of doctors for over 20 years. Since we are medically exclusive
you can be assured that we understand and pay strict attention to the stringent
demands required in running a successful practice. We recognize the importance of
time constraints for physicians, their patients, and the entire office staff. We
are also focused on delivering your messages promptly and accurately and are HIPAA Compliant. We offer two basic medical
voice mail applications.
PERSONALIZED MEDICAL
VOICE MAIL APPLICATIONS
Personalized medical voice mailboxes are for individual doctors,
large practices, medical groups, and hospitals. Standard single user
systems include a medical voice mailbox with a 1 1/2 minute outgoing greeting. Callers
will be able to leave a message of the same length of time. Unlimited greetings
and message time systems are also available. Other options include the addition
of a fax telephone number that will allow the user to receive faxes, along with their
voice messages. Faxes can be picked up by any fax machine worldwide.
Voice mail notification and delivery is available for either system above, by pager, or telephone
notification. This system will work with call forwarding, busy transfer, or no answer
transfer services. Local and 800 telephone numbers are also available.
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MEDICAL VOICE
MAIL WITH LIVE OPERATOR OPTION
All stand alone
medical voice mail box menu systems
can be integrated with Lexitel's
live medically trained operator answering service.
This service is perfect for those physicians who want personal attention for their
clients. Your call is answered by
designated medically trained operators
and the
messages are entered into our computer database, recorded, and confirmed with the
caller to ensure accuracy and promptness. These messages are then archived for an
extended period of time. Our
medical voice mail divert option
will allow callers
to hear a prerecorded message before being routed to a
medically trainer live operator.
Automating certain services will reduce the need for
operator-assisted calls, which saves time and money. Integrating
medical voice mail technology and
medically trained
receptionist
assisted technology further provides personalized attention to your
callers. Multiple
voice mail boxes can be provided as extensions for office staff
allowing privacy for each individual.
A
medically trained live operator
is also
always available to take emergency calls and messages with this program. Customized
message templates are available and can be personalized with day and night recordings
so your office can record appropriate greetings, allowing your callers to know when
you are closed, gone to lunch and gone for the day. Our system also has Caller ID.
When this
feature is enabled we can identify the caller even if they hang up without
leaving a message.
Basic Voice Mail Features:
1. E-mail delivery of voice mail Messages
2. Message delivery to cell or alternate phones
3. Message waiting notification by phone
4. Message waiting notification by e-mail
5. Message waiting notification by pager
6. Different greeting morning, noon, and night
- 14 days storage
- Up to
120 ports of simultaneous access (All systems)
- Numeric paging upon receipt of
voice mail
- E-mail notification upon receipt of voice mail, with option to attach
message
- Announce time and date and caller ID of message
- View caller ID and Caller
Name of message
- Configurable message length limit mailbox by mailbox
- Configurable
permission to allow e-mail notification at each voice mail box
- Stand-alone voice
mail boxes (not necessary to be tied to an extension)
- Number of voice mail boxes
limited only by extension numbering (3 digits) and disk space voice mail
Keypad
and CTI Options:
- Play message
- Next message
- Previous message
- Erase message
- Record new greeting
- Select normal or alternate greeting
- Play normal or alternate greeting
- Erase numeric pager number
- Announce time and date of message
- Announce caller ID of message
- Copy (forward) message to another mailbox
- Record/append
to message to copy
- Save message to local disk
- Exit voice mail
Lexitel Communications has been proving quality service to businesses like yours
since 1983.
Call us today to see how our Medical Voice Mail System Services can help you 877.248.0086
