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Medical VIP
Answering Services |
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MEDICAL DISPATCHING
AND CALL SCREENING |
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Medical VIP Answering Service creates your specific Medical VIP account customizing it to your practice's
needs with your choice of many of our customized features.
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All calls are dispatched according to your specifications and instructions.
Call can be dispatched to you via whatever methed you select.
Our call screening system is just one feature that will guide your clients through the process
of setting an appointment or reaching a doctor for an emergency. Since many calls from your
patients occur at a few moments after closing or just before your office opens, the call screening
recording will reduce unnecessary calls from reaching an operator and saving your practice money.
All calls are answered on the very first ring. MEDVIP believes that patients want to hear a familiar
voice, a medically knowledgeable voice, a concerned and caring voice, a 'DOCTORS' voice, YOUR VOICE.
Your personalized greeting will be utilized to instruct your callers on such routine information such
as office hours, location, etc.
This also saves time and money diverting unnecessary calls away from the live operator receptionist.
Medical Dispatching is a critical and extremely important aspect of your account.
Because the information you receive while on-call is crucial, MEDVIP will first automatically
capture the patient's call-back number. This assures that you receive the patients CORRECT
telephone number EVERY time. You patients are then invited to leave a detailed and confidential
urgent message that will be delivered accurately and promptly.
Our sophisticated system allows many delivery options.
One such option places the caller on hold while our system locates you to patch the caller to you,
protecting the confidentiality of your cell or home telphone number.
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